Need help signing in?
Below are some steps to help you troubleshoot common sign-in issues.
A few things to check first:
Your ISB account usually always has the email format of firstname.lastname@isbasel.ch. Double check this is the email you are using to sign in.
If you're new to ISB, your password is automatically set to randomized numbers and letters. Passwords are case-sensitive, double check you don't accidentally have Caps Lock on.
Want to try again? Practice with signing into the IT Support Hub
Click the button below to return to the sign-in page and try signing in again.
Still having trouble?
If you've tried the above steps and are still unable to sign in, please reach out to the IT Support Team at helpdesk@isbasel.ch.